JOWAN has an excellent reputation for service and maintenance. We would love to defend that reputation. You can confidently rely on the best after-sales service and the first service maintenance of a new bike is always for free.
Time to repair?
As we have a serious stock of parts and spare parts, we can repair your bike usually in a reasonably short period of time. Give us a call so we can put your repair or service in our schedule. After the appointment is made, you simply hand over your bike through the grey port (the actual exit) and we write down what needs to be done. We'll text you when the bike is done. Your bike is always stored safely. When you pick up your bike, you just enter the shop.
You didn't buy your bike at JOWAN?
Don't worry, we will also repair your bike. However, our customers always have priority and we can not guarantee that we can order the parts you need. This means you can experience our service, but you only have to wait a bit longer. One exception: we do not repair e-bikes that you bought somewhere else.
You bought your bike at the supermarket?
That's too bad, we do not repair these bikes because it takes too much time. We hope you purchase a bicycle from a craftsman in the future.
Jowan is recognized as:
- Shimano Service Centre
- Campagnolo Pro Shop, EPS service center and Campy Code Dealer
- Rohloff dealer
For repairing suspension forks, we rely on specialized tuning centers. However, the basic maintenance we do ourselves.
JOWAN has an excellent reputation for service and maintenance. We would love to defend that reputation.
Atlas Mountain Race
Joeri returned from a spectacular trip in the Atlas Mountains in Morocco. The Atlas Mountain Race is an ultra race, or rather, a ‘solo unsupported bikepacking event’. 1148km had to be covered in as little time as possible. More than 80% of the route were on rough off-road roads. You sleep when and where you want.
Joeri finished 8th (!) In Agadir after 4 days and 13 hours. Apart from a few flat tires, his custom DeAnima steel gravel bike did a perfect job.